INNOVATIVE COMMERCIAL HOSPITALITY EXPERTS

ABOUT US

Insight | Out is a holistic commercial consultancy that enables hospitality, travel, and tourism brands to overcome their business challenges through data driven and tailor-made solutions created and implemented by a diverse team of regional experts.

With an incredible wealth of regional and international hospitality experience, our team of experts is innately connected to the pulse of the industry. Through our holistic approach, we create innovative solutions to improve the core commercial performance of hospitality, travel, and tourism businesses. By completing over 300 projects successfully, we have honed an approach that assesses processes, people, and systems to identify the key areas of focus for any project. No two projects are ever the same. 

 

Our consultancy is built on four distinct areas of capability: commercial solutions, learning and development, research, and representation. Each is executed by our subject matter experts, and the four verticals integrate to offer comprehensive commercial advisory services unlike any other firm in the region.
 

VISION & MISSION

OUR VISION

To inspire and ignite transformation in the Middle East hospitality, travel, and tourism industries.

OUR MISSION

Consistently deliver high quality commercial advisory services in the hospitality, travel and tourism industries across the GCC & Middle East using our core methodology to identify challenges and create tailored and effective solutions.

OUR INSIGHT IS YOUR SUCCESS.
OUR AREAS OF EXPERTISE.

While every project is unique and customized to individual clients, the methodology used in each project is consistent. This 5-step process that draws from the strengths of our individual business verticals. Combined with our ability to adapt and provide comprehensive, tailored solutions, this approach has made us a market leader.

CORE VALUES

Our core values define our innate team culture and influence all decision making and strategic thinking to ensure we maintain our holistic approach to business.

COLLABORATIVE

Every new project is a new partnership.

Collaboration is key on every level among our team members and between our clients to ensure the best outcome and success.

Integrity
Integrity

Integrity and ethics underpin our business in every way. Team members apply their professional and moral compasses to deliver objective advice and pragmatic solutions that will truly solve the issues at hand.

Result Oriented

Through our proven methodology, we create tailored solutions that deliver true return on investment. 

Passion

As industry advocates, we are whole-heartedly committed to client and industry success. This passion is applied to deliver each project with energy and flair.

Data Driven

A strong foundation of both data and insights is integral to each of our projects. We know that numbers talk, and we make sure to listen before acting. 

Technology Advocates

Technology plays a critical role in the hospitality, travel, and tourism industries, and we are passionate about helping our clients maximise its impact on their businesses.

Bedashing Beauty Lounge has brilliantly chosen Insight out to be the key partner to train our Team in revamping our Customer Service Experience. We developed a great partnership with Insight out and their dedication towards…

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Noor AL Tamimi

CEO Bedashing Beauty Lounge 2019-08-14

Working with Insight Out throughout the course of WiT Middle East 2019 was a wonderful experience. The team was collaborative, took good initiative, and was very helpful in delivering a successful event. We had great chemistry…

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Gerry Pang

WiT Executive Director 2019-06-23

Working with INSIGHT OUT is fantastic! We are having 2 training courses made by INSIGHT OUT and you notice immediately the experience from the ladies Mona, Deepa, Tina and Cristina. All four ladies with decennial experience…

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Henri (Hans) W.R. Kennedie

President & CEO Swiss International Hotels & Resorts 2019-03-03

Great work is the outcome of brilliant partnerships and Kaya & InsightOut are the perfect example of this. Mona has been our key consultant since 2014 defining our major project of Rebranding Kaya Skin Clinic in the…

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Vikas Agarwal

CEO Kaya Skin Clinic 2018-08-14

We have been very impressed with the research that Insight-Out has produced. Their analysis is very thorough and allows us to get the answers to questions and give our customers a competitive edge in their own operations.…

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Antoine Medawar

Vice President Amadeus, Middle East and Northern Africa 2018-07-04

DOWNLOAD REPORTS

IOC Corporate Profile 2020

Hospitality, travel, and tourism are addictive industries. Those who dip a toe in any of them will instantly be intoxicated by the thrill of delivering…

IOC Market Research Credentials 2020

At Insight | Out, we are passionate about providing our partners with insights to help them make informed decisions and develop innovative strategies…