Building the Foundations for Vision 2030’s Hospitality Future
Saudi Arabia’s Vision 2030 is one of the most ambitious national transformation strategies in the world, placing human capital development and tourism at the heart of its economic future. As the Kingdom opens its doors to the world, hospitality will be one of the most powerful expressions of Saudi Arabia’s evolution — and its people must be ready to deliver at a global standard.
At Insight Out, we support this vision by delivering tailored Commercial Fundamentals Training that equips Saudi nationals with essential skills across hotel sales, revenue, front office, reservations, and events — all aligned with international best practices and localized for the Saudi market.
Our Foundational Training Modules Include:
- Front Office – Communication, Service mindset, upselling basics, guest journey awareness upselling, service culture
- Sales – Core sales skills, client handling
- Reservations – Booking flow, pricing basics, segmentation
- Revenue & Distribution & Digital marketing – Channels explained, pricing foundations, online visibility and the interdependence of each function
- Meeting & Events – Proposal handling, event lifecycle, function space utilization
Designed specifically to help hotels, resorts, and tourism assets meet the talent demands of Vision 2030, these workshops are delivered in Arabic or English by industry experts who bring practical know-how and current market insight to every session.
Whether you’re onboarding new talent, preparing for pre-opening, or strengthening Saudization strategies, this training builds the confidence, competence, and commercial awareness Saudi Arabia needs to lead the hospitality industry into its next era.
HSMAI Endorsement
The fundamentals educational series has been endorsed by HSMAI, offering global recognition to your education.
HSMAI is a global organization of sales, marketing, and revenue management professionals representing all segments of the hospitality industry. With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry while operating as a leading voice for both hospitality and sales, marketing, and revenue management disciplines, as well as connecting its members with customers.
Founded in the United States in 1927, HSMAI is an individual membership organization comprised of nearly 5,000 members from 35 countries and chapters worldwide. HSMAI operates regionally around the globe via regional boards of directors and staff. There are three regions: the Americas, Asia Pacific, Europe, and a Middle East chapter. Each region has signature programs and services for association members. HSMAI has a Global board which is comprised of delegates from each region.
The HSMAI Global Academy is the most comprehensive and ambitious initiative in the realm of education for hospitality sales, marketing, revenue management and leadership.
