As direct drivers of revenue, team members within the sales department must have a strong set of technical and personal skills to deal with the demands of their role. Their objective of creating win-win solutions for all parties relies on their ability to knowledgeably suggest products and persuasively convey benefits. Beyond being compelling sales executives, they must be regarded as trusted advisors.
This program will build the team’s knowledge on how to effectively identify the right prospects and quickly define their needs using the sales cycle process. Team members will sharpen their negotiation skills to handle objections and even anticipate what those objections may be to proactively meet customer needs and boost conversion rates. The training will also cover the after sales process, which is essential for nurturing relationships and extending the customer lifetime value.
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