These learning offerings involve the development of the key skills required for creating alignment and agreement. Enhancing a leader’s competence and commitment to handling challenging situations enables them to initiate conversations and provide feedback that transform difficult emotions into productive energy and build trust through healthy dialogue. The programs aid leaders in adopting a collaborative approach that maximises potential, success, and job satisfaction.
Individual modules include:
- Challenging Conversations
- Giving Effective Feedback
- Enhancing Emotional Intelligence
- Driving Exceptional Service Excellence
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