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Hospitality Sales & Marketing Association International Middle East (HSMAI) yesterday hosted its inaugural Revenue Optimization Conference (ROC) Middle East as a true hybrid event, focused on Staying Connected, Staying Informed and Staying Relevant amidst the global Covid-19 pandemic.   Attended by a combination of 300 virtual and in-person guests at the InterContinental Dubai Festival City Hotel, the event was held in accordance with all required safety and social distancing measures in place. Opened by HSMAI Managing Director, Mona Faraj who handed over to HSMAI President…

Hospitality Sales & Marketing International Middle East (HSMAI) has announced the inaugural ROC Middle East conference, as a hybrid edition to Stay Connected, Stay Informed and Stay Relevant, is taking place on Sunday December 6, 2020. The hybrid Revenue Optimization Conference (ROC) is being delivered in these challenging environments with the hope to lead the hospitality industry to resume business activities, re-connect again and exchange best practices.     Bob Gilbert, President & CEO of HSMAI says, “We take great pride that the Middle East region is able…

Expo countdown puts the spotlight on the sector more than ever before Hotel industry leaders from across the Middle East will gather in Dubai for talks on how to shape the industry in 2020 and beyond. Under the umbrella of the Hospitality Sales and Marketing Association International (HSMAI) it has been announced that the Revenue Optimisation Conference (ROC) 2019 will take place on 4th December at the Intercontinental Dubai Festival City. HSMAI provides practical tools, insights and cutting-edge expertise to enable knowledge sharing and enhance professional development, as well as increase…

In-line with Vision 2030’s hospitality sector development targets   Dur Hospitality has successfully launched the first session of an exclusively designed training program in partnership with Insight Out, a leading regional consultancy, to train all its front office teams at Makarem hotels with a range of fundamental hospitality skills. The first session was conducted at the Makarem Annakheel Village Obhour where it witnessed the enrollment and participation of 20 of the hotel’s front office employees. Commending this unique initiative, President of Hotel Operations…

Today’s travelers expect an intuitive booking experience that they can manage themselves on their mobile or other digital platforms. Local online travel companies are redesigning their businesses and are innovating to service this new traveler with a tailor-made multi-device experience from pre-trip inspiration through to post-trip reflection.   Against this backdrop, Amadeus has co-sponsored the latest Middle East Travel Online Overview conducted by Phocuswright. This report sheds light on the trends that will shape the US $78 billion industry in the region for years to come.…

Movers and shakers of the Middle East online travel industry gathered at WiT Middle East 2019 in Dubai on April 9 to share their plans to unlock the potential of a fast-changing market being driven by youths – 60% of consumers are Millennials and Gen Z, strong spending power and technology developments.   With the global online travel market valued at $638b in 2018, the Middle East currently accounts for a small share, said Mona Faraj, managing director of Insight Out Consultancy, presenting the Middle East Online Travel Report from Phocuswright, but that is set to grow, as…

“After four years away, we feel it’s time to make a comeback plus we’ve had numerous requests from key players in the region, who’ve attended both our events in Dubai and Singapore, to return,” said Yeoh Siew Hoon, founder, WiT.   On April 9, WiT Middle East will look beyond borders to uncover the similarities that drive growth and scale, as well as the differences that demand hyperlocal execution, as WiT continues to celebrate the theme “Through the Looking Glass”.

“Digital Maturity and Revenue Management are essential to Hospitality Sector”, says Dubai Tourism.   The research is to improve the competitiveness of the travel and tourism industry.  

“HSMAI IS DELIGHTED THAT ROC HAS BEEN SO WELL RECEIVED BY BOTH OUR REGIONAL AND INTERNATIONAL ATTENDEES, AND WE ARE EXCITED TO SHOWCASE AN EVEN MORE COMPELLING LINE UP OF SPEAKERS AND DISCUSSIONS NEXT YEAR", SAID MONA FARAJ, MANAGING DIRECTOR OF INSIGHT OUT AND HSMAI   HSMAI SUCCESSFULLY LAUNCHES THE FIRST ROC MIDDLE EAST IN DUBAI The Region’s Inaugural Revenue Optimization Conference Brings Learning, Networking, and Innovations to Hotel Professionals   On December 4, for the first time in the association’s history, the Hospitality Sales and Marketing…