Dur Hospitality launches unique training program for its Makarem front-office team
In-line with Vision 2030’s hospitality sector development targets
Dur Hospitality has successfully launched the first session of an exclusively designed training program in partnership with Insight Out, a leading regional consultancy, to train all its front office teams at Makarem hotels with a range of fundamental hospitality skills.
The first session was conducted at the Makarem Annakheel Village Obhour where it witnessed the enrollment and participation of 20 of the hotel’s front office employees.
Commending this unique initiative, President of Hotel Operations at Dur Hospitality Mr. Hassan Ahdab highlighted the company’s commitment in building a strong service culture, and the importance in developing the capabilities and confidence of Dur’s employees, stating that front desk employees are the first and main point of contact between Dur and its hotel guests, and are thus valued as major contributors towards the company’s success.